Lean IT­™ Foundation Certification

English – Virtual Live Classroom

What is it about?

Lean IT is an extension of Lean Principles, applied in an IT environment.

The Lean IT approach is a way of thinking and acting, focussing heavily on organizational culture. Lean IT is associated with the development and management of Information Technology products and services.

Lean Principles are concerned with:

  • Increasing customer value.
  • Eliminating waste (work that does not add value).
  • Management as a facilitator.
  • The involvement of all employees.
  • Continual improvement.
  • Preserving value with less work.

What’s in it for you?

You will learn about:

  • The principles underlying the Lean philosophy.
  • The importance of understanding and delivering customer value.
  • The way Lean looks at processes and the waste within them.
  • How to measure performance and the key determinants of performance.
  • What the organizational requirements are when implementing Lean, including the use of visual management tools.
  • The DMAIC problem-solving model.
  • Which behavior and attitude is necessary for Lean to be successful within an IT organization.

To certify your ability to:

  • Apply the principles of Lean IT practices to provide necessary insight into business services and support IT assets, employees and processes.
  • Utilize several Lean IT analysis tools and understand the application of the Lean IT philosophy in an IT environment.
  • Provide insight into customer experience and identify the cause of problems to increase customer satisfaction.
  • Align business services with IT to evaluate a service delivery solution and identify and reduce non-value adding activity.
  • Streamline and automate compliance processes to lessen cost and risk.
  • Enable an organization to achieve operational excellence through improved agility, service quality and efficiency.
  • Build a customer and value-oriented culture in which employees engage in Lean IT processes.
  • Optimize IT operations and processes supporting the most business-critical applications and services.
  • Implement a rigorous problem-solving process to achieve greater strategic and financial value

Who should attend ?

Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification

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Duration

2.5 days

Prerequisite

None

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Exam format

40 multiple-choice questions, closed book

The pass mark is 65%

60 minutes duration

Interested in this workshop? Please fill the form below and we will contact you as soon as possible. 

Pomerol Groupe Conseil 
863, rue St-Pierre, Suite 203
Terrebonne, Québec, J6W 1E6