{"id":13082,"date":"2025-10-12T17:18:11","date_gmt":"2025-10-12T21:18:11","guid":{"rendered":"https:\/\/pomerol.ca\/?page_id=13082"},"modified":"2025-11-17T10:27:05","modified_gmt":"2025-11-17T15:27:05","slug":"servicenow-tech-lead","status":"publish","type":"page","link":"https:\/\/pomerol.ca\/en\/servicenow-tech-lead\/","title":{"rendered":"ServiceNow Tech Lead"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ background_image=”https:\/\/pomerol.ca\/wp-content\/uploads\/2025\/05\/MOUTAINBANNER1.jpg” parallax=”on” custom_padding=”|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_fullwidth_header title=”ServiceNow Tech Lead” subhead=”ServiceNow (Digital Transformation)” button_one_text=”Apply Now ” button_one_url=”#FormulaireCandidature” content_max_width=”900px” _builder_version=”4.27.4″ title_font=”–et_global_heading_font|700|||||||” title_font_size=”50px” title_line_height=”1.4em” content_font=”–et_global_body_font||||||||” content_font_size=”16px” content_line_height=”1.8em” subhead_font=”–et_global_body_font|600||on|||||” subhead_letter_spacing=”4px” subhead_line_height=”1.8em” background_color=”rgba(126,190,197,0)” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#f17523 25%|rgba(241,35,59,0.5) 75%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#000dff” background_color_gradient_start_position=”25%” background_color_gradient_end=”rgba(0,13,255,0.7)” background_color_gradient_end_position=”75%” button_one_text_size=”14px” button_one_bg_color=”#293344″ button_one_border_width=”12px” button_one_border_color=”#293344″ button_one_border_radius=”8px” button_one_font=”–et_global_body_font|600||on|||||” button_one_use_icon=”off” button_two_text_size=”14px” button_two_text_color=”#29cb8b” button_two_bg_color=”#ffffff” button_two_border_width=”12px” button_two_border_color=”#ffffff” button_two_letter_spacing=”2px” button_two_font=”Poppins|600||on|||||” button_two_icon=”$||divi||400″ custom_padding=”100px||100px||true” title_font_size_tablet=”40px” title_font_size_phone=”30px” title_font_size_last_edited=”on|desktop” content_font_size_last_edited=”off|desktop” subhead_font_size_tablet=”40px” subhead_font_size_phone=”30px” subhead_font_size_last_edited=”off|desktop” button_one_letter_spacing_hover=”2px” button_two_letter_spacing_hover=”2px” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”on|hover” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover=”2px” button_two_letter_spacing__hover=”2px” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” button_one_border_color__hover=”#293344″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” admin_label=”About Section” _builder_version=”4.16″ module_alignment=”right” custom_padding=”80px||80px||true|false” custom_padding_tablet=”||120px|” hover_enabled=”0″ da_disable_devices=”off|off|off” global_colors_info=”{}” sticky_enabled=”0″ da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.16″ custom_margin=”||50px|” custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(0,0,0,0.12)” border_width_bottom=”2px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/pomerol.ca\/wp-content\/uploads\/2021\/12\/POM-Symbole-Couleurs.png” title_text=”POM-Symbole-Couleurs” _builder_version=”4.27.4″ always_center_on_mobile=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”circle” ul_position=”inside” _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”2em” ul_font=”Poppins||||||||” ul_line_height=”2em” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” max_width=”750px” custom_margin=”|||” locked=”off” inline_fonts=”Roboto,Playfair Display” global_colors_info=”{}”]

ServiceNow Tech Lead<\/span><\/span><\/h3>\n

ServiceNow ITSM (Digital Transformation)<\/span><\/p>\n

\n


<\/span>We are looking for a self-driven, experienced Business Analyst to contribute to the planning, design, and execution of this global ServiceNow ITSM deployment.<\/span><\/p>\n

 <\/p>\n<\/div>\n

<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”circle” _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”2em” ul_font=”Poppins||||||||” ul_line_height=”2em” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.4em” max_width=”750px” custom_margin=”||50px|” inline_fonts=”Roboto” global_colors_info=”{}”]

Your Role<\/span><\/h4>\n

As a <\/span>ServiceNow Tech Lead<\/strong>, you are the <\/span>technical reference<\/strong> for our projects and development teams. <\/span>You combine deep platform expertise with a strong sense of leadership to ensure our solutions are <\/span>high-quality, high-performing, and maintainable<\/strong>.<\/span>

You act as a mentor to developers, a trusted advisor to architects, and a hands-on senior developer who leads by example.<\/span><\/span><\/span><\/p>[\/et_pb_text][et_pb_text ul_type=”circle” _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”2em” ul_font=”Poppins||||||||” ul_line_height=”2em” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.4em” max_width=”750px” custom_margin=”||50px|” inline_fonts=”Roboto,Roboto Flex” global_colors_info=”{}”]

Key Responsabilities<\/span><\/h4>\n

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      Technical Leadership:<\/strong> Guide the development team in the design and implementation of ServiceNow solutions, ensuring adherence to best practices.<\/span><\/p>\n<\/li>\n

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      Code Review:<\/strong> Establish and oversee code review processes to guarantee performance, maintainability, and security.<\/span><\/p>\n<\/li>\n

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      Problem Solving:<\/strong> Act as the point of escalation for complex technical challenges encountered by the team.<\/span><\/p>\n<\/li>\n

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      Solution Architecture:<\/strong> Collaborate with architects to design robust, scalable, and compliant technical solutions.<\/span><\/p>\n<\/li>\n

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      Mentorship & Training:<\/strong> Coach junior and intermediate developers, share knowledge, and support skill growth.<\/span><\/p>\n<\/li>\n

    • \n

      Advanced Development:<\/strong> Take ownership of the most complex and critical development components.<\/span><\/p>\n<\/li>\n

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      Technology Watch:<\/strong> Stay up to date with ServiceNow advancements and evaluate their potential impact on client projects.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>[\/et_pb_text][et_pb_text ul_type=”circle” _builder_version=”4.27.4″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”2em” ul_font=”Poppins||||||||” ul_line_height=”2em” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.4em” max_width=”750px” custom_margin=”||50px|” hover_enabled=”0″ inline_fonts=”Roboto” global_colors_info=”{}” sticky_enabled=”0″]

      What you bring<\/span><\/h4>\n

      \u2714 7+ years of experience in ServiceNow development<\/strong>, with proven progression into senior and technical leadership roles.<\/span>
      \u2714 Exceptional command of all technical aspects of the platform\u2014server-side and client-side scripting, APIs, Portal Development, Scoped Applications, Flow Designer, and IntegrationHub.<\/span>
      \u2714 Prior experience as a technical lead<\/strong>, including code review and mentorship responsibilities.<\/span>
      \u2714 Strong understanding of software architecture principles<\/strong> and design patterns.<\/span>
      \u2714 Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences.<\/span>
      \u2714 A natural ability to inspire and motivate<\/strong> technical teams.<\/span><\/p>[\/et_pb_text][et_pb_text ul_type=”circle” _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”2em” ul_font=”Poppins||||||||” ul_line_height=”2em” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.4em” max_width=”750px” custom_margin=”||50px|” inline_fonts=”Roboto” global_colors_info=”{}”]

      Preferred Certifications\u00a0<\/span><\/h4>\n

      \ud83c\udf93 Required:<\/strong> ServiceNow Certified Application Developer (CAD)<\/span>
      \ud83c\udf93 Preferred:<\/strong> ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA)<\/span><\/p>[\/et_pb_text][et_pb_text ul_type=”circle” _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”2em” ul_font=”Poppins||||||||” ul_line_height=”2em” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.4em” max_width=”750px” custom_margin=”||50px|” inline_fonts=”Roboto,Aboreto” global_colors_info=”{}”]

      Expected Deliverables<\/span><\/h4>\n

      <\/p>\n

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          Documented development standards and best practices<\/span><\/p>\n<\/li>\n

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          Code review reports and performance recommendations<\/span><\/p>\n<\/li>\n

        • \n

          Technical solution designs and integration documentation<\/span><\/p>\n<\/li>\n

        • \n

          Mentorship and training plans for developers<\/span><\/p>\n<\/li>\n

        • \n

          Contributions to complex project modules and strategic initiatives<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”#FormulaireCandidature” button_text=”APPLY NOW” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”14px” button_bg_color=”#f17523″ button_border_width=”12px” button_border_color=”#f17523″ button_border_radius=”8px” button_letter_spacing=”2px” button_font=”–et_global_body_font|600||on|||||” button_use_icon=”off” background_layout=”dark” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”20%” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on|hover” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on|hover” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” button_border_color__hover=”#f17523″ button_bg_color__hover=”#f17523″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Why Choose Us Section” _builder_version=”4.16″ background_color=”#f1f5f9″ max_width=”96%” module_alignment=”right” custom_margin=”||100px|” custom_padding=”80px||0px||false|false” custom_padding_tablet=”|||” custom_padding_phone=”|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_2_font=”Raleway|700|||||||” header_2_font_size=”60px” header_2_line_height=”1.2em” custom_margin=”||20px|” header_2_font_size_tablet=”” header_2_font_size_phone=”52px” header_2_font_size_last_edited=”on|phone” inline_fonts=”Playfair Display” global_colors_info=”{}”]

          Required Experience<\/span><\/strong><\/span><\/h2>[\/et_pb_text][et_pb_divider divider_weight=”3px” _builder_version=”4.27.4″ max_width=”50px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”1.8em” link_font=”Poppins|600||on|on|||rgba(0,0,0,0.13)|” link_text_color=”#27cb8b” link_letter_spacing=”2px” header_font=”||||||||” header_3_font=”–et_global_body_font|700|||||||” header_3_line_height=”1.6em” inline_fonts=”Roboto” global_colors_info=”{}”]

          ServiceNow Development
          (7+ years)
          <\/span>Advanced scripting, portals, integrations, workflows.<\/span><\/span><\/h3>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”1.8em” link_font=”Poppins|600||on|on|||rgba(0,0,0,0.13)|” link_text_color=”#27cb8b” link_letter_spacing=”2px” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_line_height=”1.6em” inline_fonts=”Roboto” global_colors_info=”{}”]

          Technical Leadership
          (3-5 years)<\/span><\/strong><\/h3>\n

          Mentorship, supervision, and best-practice enforcement.<\/span><\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”1.8em” link_font=”Poppins|600||on|on|||rgba(0,0,0,0.13)|” link_text_color=”#27cb8b” link_letter_spacing=”2px” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_line_height=”1.6em” inline_fonts=”Roboto” global_colors_info=”{}”]

          Solution Architecture
          (2-4 years)<\/span><\/strong><\/h3>\n

          Design of scalable, maintainable solutions.<\/span><\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”1.8em” link_font=”Poppins|600||on|on|||rgba(0,0,0,0.13)|” link_text_color=”#27cb8b” link_letter_spacing=”2px” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_line_height=”1.6em” inline_fonts=”Roboto” global_colors_info=”{}”]

          Code Quality & Security
          (2-4 years)<\/span><\/strong><\/h3>\n

          Code review, compliance, and performance optimization.<\/span><\/p>\n

          <\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Poppins||||||||” text_font_size=”16px” text_line_height=”1.8em” link_font=”Poppins|600||on|on|||rgba(0,0,0,0.13)|” link_text_color=”#27cb8b” link_letter_spacing=”2px” header_font=”||||||||” header_3_font=”Raleway|700|||||||” header_3_line_height=”1.6em” inline_fonts=”Roboto” global_colors_info=”{}”]

          Technology Innovation
          (1-3 years)<\/span><\/strong><\/h3>\n

          Continuous evaluation and adoption of new ServiceNow features.<\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ width=”100%” max_width=”100%” custom_margin=”5%|||” custom_padding=”0|0px||0px|false|false” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Raleway|800|||||||” text_font_size=”22vw” text_line_height=”0.8em” header_font=”||||||||” background_layout=”dark” custom_margin=”||-5.5vw|” custom_margin_tablet=”” custom_margin_phone=”||-8vw|” custom_margin_last_edited=”on|desktop” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” animation_starting_opacity=”100%” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]

          Expert<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ custom_padding=”|||” animation_direction=”right” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text module_id=”FormulaireCandidature” _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Raleway|700|||||||” header_2_font_size=”56px” header_2_line_height=”1.4em” custom_margin=”||20px|” header_2_font_size_tablet=”36px” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|desktop” inline_fonts=”Roboto,Playfair Display” global_colors_info=”{}”]

          Yes, I Want This Role<\/span><\/strong><\/span><\/h2>[\/et_pb_text][et_pb_divider divider_weight=”3px” _builder_version=”4.27.4″ max_width=”50px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]