Who We Are
Our story and Our LeadersOur Story
Since our founding in 2008, we have been supporting IT leaders of large Quebec and Canadian enterprises in making their technology more efficient and effective. For us, people play a central role in every engagement — they are at the heart of every project’s success. Our approach begins with a deep understanding of your reality: yours as an IT leader, that of your team, and that of your organization as a whole.
For over 18 years, helping our people and clients shine has been a priority.
18
Our Leaders
Daniel Paquette
President
Working with me means collaborating with a passionate partner dedicated to your success. My mission is to make a difference for the people I meet. That’s why I founded Pomerol: a family of professionals committed to bringing both their expertise and their human qualities to serve you.
Jean-François Tremblay
Executive VP, Partner
Working with me means being on a team where everyone is on their “X” and where synergy is as important as results. We work hard, keep it simple, celebrate our wins… and have fun along the journey.
Patrick Bilodeau
VP, Impact & Business Performance
Working with me means having fun while creating value. It’s about “we” rather than “I.” It’s about combining laughter with rigor. I love helping people grow to accelerate their independence, bringing clarity to chaos to make decisions faster, and turning challenges into opportunities for play and learning. Serious about impact, never about attitude.
Julie Dang
VP, ServiceNow Innovation & Excellence
Working with me means moving forward together with purpose and constantly challenging ourselves to aim higher and go further. It means creating an environment where rigor meets kindness, and where visions are translated into concrete, lasting results.
Alain Lapointe
VP, Strategy & Engagement
Loïc Savage
Director of Sales and Marketing
Nadine Constantineau
Assistant Director, Project Office
Working with me means being in action! I thrive when things move quickly and efficiently. You can count on me to find the right solution, innovate in how we work, bring the right people together, stay focused on results, and infuse every project with positive energy.
Jean-Marcel Côté
IT Operations Performance Practice Director
Working with me means partnering with an expert who transforms operational chaos into a seamless technological framework. I leverage my ITOM expertise and the power of ServiceNow to shift from a reactive approach to a proactive strategy. My approach combines the rigor of Lean Six Sigma with agility to build rock-solid data foundations (CMDB/CSDM), ensuring tangible and sustainable results.
Alex Ghaleb
Business Analyst
Working with me means collaborating in an environment that’s both professional and relaxed. I enjoy understanding needs, finding creative solutions, and seeing projects through with rigor and good humor. Curious and attentive, I believe trust and respect are the foundation of every success.
Sylvain Bouchard
Senior Account Director
Working with me means collaborating with someone structured, attentive to both colleagues and clients, and always focused on concrete results. I enjoy supporting teams and organizations in their growth by emphasizing clarity, collaboration, and the joy of progressing together.
Louis Lafaille
Business Analyst
Working with me means collaborating with someone organized, who enjoys bringing clarity and precisely understanding others’ needs. I’m a team player who likes to add a touch of humor to keep the atmosphere light. My goal is always to simplify what may seem complex and make it useful.
Chaimae Abdelmoumni
Organizational Change Management Consultant
Axel Evengue
ServiceNow Functional Analyst
Working with me means collaborating with someone who thrives on efficiency. I enjoy optimizing workflows to make things simpler and more effective. As an analytical partner, I help you gain clear insights from your data to continuously improve your processes.
Lamiae Mahsoussi
ServiceNow Business Process Consultant
Working with me means working with someone who values clarity and focus. I enjoy simplifying complexity, making it easier to see the bigger picture and take meaningful steps forward. I’m practical, approachable, and committed to making progress feel steady and sustainable. You’ll find me balancing thoughtful analysis with a genuine interest in people’s perspectives.
Sylvain Barrette
ITSM Specialist & ServiceNow Solution Architect
Working with me means collaborating with someone who is strategic yet very practical. I enjoy bringing order to complexity, building a solid foundation, and moving things forward step by step. I’m focused on value, data, and results, without losing sight of the human element. I create an atmosphere of trust where we can challenge ideas and deliver something sustainable, together.
Aymen Naanaa
ServiceNow Implementation Specialist
Working with me means teaming up with someone who’s energetic and always solution-oriented. My goal? To make technology seamless and accessible to everyone. Whether I’m setting up a system, learning to snowboard, or chasing after my kids, I love taking on new challenges with a smile.
Mario Frenette
ServiceNow Administrator
When you work with me, you’re partnering with someone who’s always focused on finding solutions, driven by a desire to make things simpler and more efficient. I enjoy combining logic, creativity, and an understanding of your needs to turn challenges into tangible results. With me, every project moves forward with clarity, purpose… and a true team spirit.
Mario Blanco
ServiceNow Developer
Working with me means collaborating with someone in a warm and supportive environment. I’m naturally curious and innovative. I approach my work with passion and a commitment to continuous improvement. If we work together, you won’t just have a programmer—you’ll have a partner who’s determined to take your project beyond your expectations.
Ghita El Kadiri
Administrative Assistant
When you work with me, you’ll enjoy reliable support, excellent organization, and positive energy every day.
Jackie
Chief Fluff Officer
Working with me means collaborating in joy and comfort. I am passionate about fetching balls, inspecting my colleagues’ lunches with great interest, and encouraging the team with the gentle snores of my naps. I bring a paws-itive energy to propel us towards our goals, ensuring everyone’s well-being.
Our Mission
At Pomerol, our mission is clear: to make our clients shine in all their ServiceNow journey.
By combining technological expertise, strategic insight, and a deeply human approach, we guide organizations through their digital transformation with tailored solutions. Through our partnership with ServiceNow and our mastery of IT services, we help companies plan intelligently, implement effectively, and sustain their initiatives over the long term. For us, every engagement is an opportunity to build trust, optimize operations, and—above all—create lasting, real value.