Operationalizing IT Service Management for a Successful ServiceNow Deployment Client The client is a recreational products manufacturing company operating facilities in 6 countries on 3 continents. With 20,000 employees and collaborators sharing a tradition of...
Outsource the operation of an international helpdesk by focusing on readiness Client The client is a dairy products processing company operating facilities in 5 countries on 3 continents. With 20,000 employees and collaborators who share family values, the company...
Planifier son budget TI : Responsabiliser pour innover et optimiser Client Notre client propose des solutions durables et innovantes en matière d’emballage et de récupération. L’entreprise compte environ 10 000 employés qui travaillent dans un réseau de près de...
Reduction of a printer fleet – Setup of a tool to improve management and operations Client The client is one of Canada’s largest insurance and wealth management companies. They operate in North America and have grown mainly by acquisition. The organization faced...
100 people to certify on ITIL® 4 Foundation to ensure the success of the institution’s digital transition Client The client is a Canadian chartered bank operating in three segments: full-service retail and small and medium business banking, wealth management...
