Digital Transformation
Leverage Your Business Processes with ServiceNowOur Approach
1
Planifier
Lay strong foundations.
We align your objectives and map out a clear roadmap for a successful transformation.
2
Deploy
Move from strategy to action.
Our experts deploy your ServiceNow solution quickly and efficiently.
3
Operationalize
Ensure long-term success.
We support adoption, training, and the continuous optimization of your platform.
with the integration of
Processes
Data
Integrate your data on a single, unified platform. Give your AI agents the information they need to act effectively across every area of your business.
AI
Delegate repetitive tasks to artificial intelligence. Enable your employees to focus on meaningful work with the AI platform tailored to your business.
Our Approach
1
Planifier
Lay strong foundations.
We align your objectives and map out a clear roadmap for a successful transformation.
2
Deploy
Move from strategy to action.
Our experts deploy your ServiceNow solution quickly and efficiently.
3
Operationalize
Ensure long-term success.
We support adoption, training, and the continuous optimization of your platform.
with the integration of
Processes
Data
Integrate your data on a single, unified platform. Give your AI agents the information they need to act effectively across every area of your business.
AI
Delegate repetitive tasks to artificial intelligence. Enable your employees to focus on meaningful work with the AI platform tailored to your business.
Plan
Strategy
Analyze your existing IT processes, define your business priorities, and align your strategic objectives with ServiceNow’s capabilities to maximize ROI.
Roadmap
Build a detailed roadmap with prioritized ServiceNow modules, workload estimates, deployment milestones, and critical dependencies for controlled execution.
Maturity Assessment
Perform a complete maturity assessment of your processes, identify gaps against best practices, and generate an optimization plan based on key metrics.
Deploy
ITSM
Centralized IT service management with process automation, fast incident resolution, and continuous improvement of IT performance.
Incident Management
Change Management
Knowledge Management
ITAM
Centralized management of the IT asset lifecycle, enabling complete visibility, automated compliance, and cost optimization across software, hardware, and cloud.
Software Asset Management
Hardware Asset Management (HAM)
Asset Onboarding/Offboarding
ITOM
Centralized management of incidents, requests, and changes to improve operational efficiency, standardize IT processes, and ensure rapid issue resolution.
Detection
Services Roadmap
Event Management
FSO
Centralized management of banking and insurance operations with digital workflows designed to improve efficiency, strengthen compliance, and deliver a seamless, frictionless customer experience.
Service Bridge FSO
Deposit Operations
Payment Operations
CSM
Proactive and connected customer service management with automation, artificial intelligence, and a unified portal to resolve requests faster and enhance the customer experience at scale.
AI Agents
Case Management
Predictive Intelligence
CRM
Deliver smooth, personalized experiences to your customers while boosting your team’s productivity. The ServiceNow CRM module connects data, processes, and people on a single intelligent platform.
Intelligent Self-Service
Case Orchestration
Unified View of Clients
Operationalize
Operational Model
Structure your asset management around a standardized model to increase efficiency. Ensure clear governance with consistent processes.
Excellence Center
Bring together best practices, expertise, and processes to ensure governance, scalability, and continuous improvement of your ecosystem.
Change Management
Support your teams at every stage of the transformation. Our human-centered, structured approach facilitates adoption, reduces resistance, and aligns behaviors with your objectives.
For over 15 years, helping our people and clients shine has been our priority.
15
ServiceNow Expertise at Your Fingertips
Modernize your IT services with automated visibility
The Evolution of the CIO Role Over the Years
Empowering CIOs to Lead
Boost the Modern Enterprise with Intelligent Automation
3 Ways to Improve On-Site Service Management
Meet Your Customers’ New Expectations
The Need to Evolve the Customer Experience
2 Ways to Boost Productivity and Cut HR Costs
How HR Leaders Can Lead the Way
ServiceNow Expertise at Your Fingertips
Modernize your IT services with automated visibility
The Evolution of the CIO Role Over the Years
Empowering CIOs to Lead
Boost the Modern Enterprise with Intelligent Automation
3 Ways to Improve On-Site Service Management
Meet Your Customers’ New Expectations
The Need to Evolve the Customer Experience
2 Ways to Boost Productivity and Cut HR Costs
How HR Leaders Can Lead the Way
Three Ways to Advance Together
01
Projects
You have a need, we turn it into a human and high-performing solution.
02
Sourcing
You stay the course, we align the right people at the right time.
03
