Anticipate Incidents with ITOM
Gain complete visibility into your hybrid environment, anticipate incidents instead of simply managing them, and automate resolution with ServiceNow ITOM and our hands-on expertise.
Your Current Challenges
Fragile Foundations
A CMDB populated without a clear data strategy undermines trust and turns your powerful ITOM tool into a source of confusion.
The Golden Jail
Excessive customizations lock you into a costly, rigid solution that can’t evolve without the original integrator.
Blurred Governance
You’re moving to the cloud, but without robust automation and integrated monitoring, your workflows remain inefficient and vulnerable.
Why ServiceNow and Pomerol for Your ITOM?
A Single Platform
Discover and automatically track your entire infrastructure—on-premises, in the cloud, or serverless—from a single platform connected to your CMDB. Manage even your TLS certificates and firewall policies in the same place.
Incidents Predicted, Not Endured
Automate provisioning, cloud resource management, and continuous governance with intelligent workflows. More agility, less chaos.
Smooth and Governed Cloud Adoption
Quickly detect areas of non-compliance, technical debt, and ghost assets. Always be audit-ready.
A 360º View of Your Operations
Create intuitive service maps with accelerated deployment powered by machine learning. Visualize the operational impact of every change in real time.
Why ServiceNow and Pomerol for Your ITOM?
A Single Platform
Discover and automatically track your entire infrastructure—on-premises, in the cloud, or serverless—from a single platform connected to your CMDB. Manage even your TLS certificates and firewall policies in the same place.
Incidents Predicted, Not Endured
Automate provisioning, cloud resource management, and continuous governance with intelligent workflows. More agility, less chaos.
Smooth and Governed Cloud Adoption
Quickly detect areas of non-compliance, technical debt, and ghost assets. Always be audit-ready.
A 360º View of Your Operations
Create intuitive service maps with accelerated deployment powered by machine learning. Visualize the operational impact of every change in real time.
Accelerate Your Performance Metrics
All statistics are sourced from ServiceNow and linked to case studies.
%
faster ticket resolution
%
improvement in Mean Time to Detect (MTTD)
%
fewer critical incidents with event correlation
Why work With Us ?
Parce que nous faisons passer l’humain et votre succès avant tout. Nous construisons des outils stables, évolutifs et réellement adaptés à vos besoins.
Access to senior experts who are empathetic and humble.
A flexible, personalized approach: your reality is our blueprint.
A clear priority: your success, not a rigid mandate statement.
Support through change, to ensure adoption and performance.
We fix the broken pieces left by those who treated you like just a number.
What You Get Concretely
A skilled team that makes you more skilled.
A clearer vision and greater confidence to evolve your roadmap.
Enhanced operations to deliver more, better, and faster.
Our Approach
We support you at every stage of the project—from planning to optimization—so your ITOM becomes a true lever for your teams, processes, and business objectives. Every decision is made with you and for you, ensuring a smooth, well-managed, and fully adopted deployment.
Plan
We align your objectives and draw a clear roadmap for a successful transformation.
Deploy
Our experts deploy your ServiceNow solution quickly and efficiently.
Operationalize
We facilitate adoption, training, and the continuous optimization of your platform.
